Dovenmuehle Mortgage Inc. Mortgage Complaint

Dovenmuehle Mortgage Inc. Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Colorado

- - - in - Colorado subbed out my mortgage processing to Dovenmuehle Mortgage. On - -, 2015 I sold my house and - requested a mortgage payoff. Dovenmuehle provided a mortgage payoff of three month MIP when it should have been two months. They required that we pay $1200.00 when I only owed $840.00 for an overpayment of $420.00. We discovered this error on the day of closing, but they required we pay the incorrect amount and told me that they would refund the difference when - - wired them the incorrect amount on - -, 2015. I spoke with Dovenmuehle by phone on - -, 2015 asking when I would get my check and they told me that even though they had not sent the mortgage balance to HUD, they would not refund my $420.00 overpayment and stated that I would have to contact HUD. The second complaint is that Dovenmuehle withdrew from my escrow account on - -, 2015 $1600.00 for Property taxes and as of - -, 2015 had not paid it to the - County Treasurer. They refuse to refund the $1600.00 even though they have not sent it to the county and - had to withhold this amount as part of the closing process. Dovenmuehle owes $2100.00 that they refuse pay me.