Credit Acceptance Corporation Consumer Loan Complaint

Credit Acceptance Corporation Consumer loan department,

Vehicle loan Problems when you are unable to pay Illinois

HelloMy name is - - and I purchased a - - - from - - in - -, - this past -. When I purchased the car I put $600.00 down and I was financed by Credit Acceptance which is located in -, -. I agreed to pay $250.00 every month and I gave them - references with all there contact information. I recently had a family emergency and I had to fly to -, I was only there for - days and when I came back I received a call from - - telling me to come to his office because my license plates arrived. This was about - weeks ago and he put my plates on himself but a - later my car was repoed without warning! I never received a phone call or an email neither have any of my references that I left for them. When I called them they told me that the automatic payment system they put me on was blocked by my prepaid card? I normally call to make my payments anyways but with all that I had going on I really wish I would have received a phone call or warning before


morally incorrect - who did n't care about my issue. However they did tell me if I paid the repo fee and my week behind payment I could pick my car up today in -. After paying them a total of $540.00 the lady then told me my car was not in -, - but it was moved to -, -! I have been pushed around enough and lied to I am an - Veteran and to be treated like this is very disrespectful and hurtful! My neighbors all saw the man repo my car and saw me try to reason with him because I thought it was a mistake! I am very embarrassed about the whole situation and I just want my car back so I can get to work. According to them I can pick up my car Monday in -, -, I will be taking a train and walking the rest of the way hopefully they will be honest about - thing through this whole ordeal. I am not sure if there are any laws against what they have done if not I would just like the world to know how heartless they are and how they treated this Veteran! My phone number is -, my email address is --, Credit Acceptance 's number is -. Thank you for you time!