GE Capital Retail Credit Card Complaint

Closing/Cancelling account

GE Capital Retail Credit card department,

Closing/Cancelling account North Carolina

I have a credit card serviced by Synchrony Bank. I have always paid my bill in full and on time every month. I gave my daughter permission to use the card. A couple of times she paid prematurely from her bank account and had her payment denied. Instead of sending a warning or charging a fee for bouncing a check, Synchrony closed the account without warning and dinged my credit with a charge of NSF. I feel they treated me worse than people who are late payers. I repeat that my bill was always paid in full and on time. I have other credit cards and do not care about this card, but I do not like being treated in such a disrespectful manner.

GE Capital Retail customer in North Carolina
Jun 05, 2015

* Source: CFPB Complaint Database

GE Capital Retail response to complaint:
Closed with explanation

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Contact GE Capital Retail

https://www.synchronyfinancial.com/
866-419-4096
950 Forrer Blvd 
Kettering, OH 45420
GE Capital Retail
GE Capital Retail

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