Wells Fargo Mortgage Complaint

Wells Fargo Mortgage department,

Other mortgage Credit decision / Underwriting Texas

Last month around - -, 2015 I notice on - that I had - listings for my mortgage loan. - listing was named Wells Fargo Home Mor mortgage for $150000.00 the other was named WFHM mortgage for $150000.00. I called that day and talked to a representative and explained I only had - loan for a mortgage with Wells Fargo under loan number -. The representative said she will look into but that she could not see my credit and therefore the credit dispute department would have to do an inquiry. I received a letter from Wells Fargo explaining to be that the information on my credit was correct and that they had but some kind of code on my credit and reflecting that I may not agree with their findings and that they will only remove the code after I agree with their findings. I called the mortgage company again - - 15 for assistance in correcting this misinformation I spoke with a - - that said she will request some file because the lien may not have been released. She called me on - - asking for a copy of my credit report with the duplicate listing. I tried to ask for an email but was told I had to send it my fax. The Fax number I was given is - and it would not allow me to send the proof of the duplicate listing. I would like my credit report to reflect that I only have - mortgage. It has put my debt to credit ratio off and it affects my credit score and I feel that this mortgage company is not trying to assist at all. I am also concerned about other people that may not know to come here and make a compliant. Please assist. Thank you.