TMX Finance LLC Debt Collection Complaint

Other (phone, health club, etc.) Communication tactics frequent or repeated calls

TMX Finance LLC Debt collection department,

Other (phone, health club, etc.) Communication tactics Frequent or repeated calls Georgia

On Saturday -/-/2015 I immediately returned a call from a representative by the name of -. The call back was received by office manager - -. I gave him as requested an updated status of my past due account. I advised him I spoke to his representative - on Monday concerning this same issue. On Tuesday -/-/15 I received at voice message from - to contact him ... - minutes later an out of state family member receives a call from - trying to reach me. Upon my contacting the office the representative, - advises that outside references are contacted when they have had no contact with borrower. The office has been in contact with me weekly. I find this tactic harassing. There is no reason to contact anyone outside of myself concerning this debt. - advised me they would not give details of the call, but anyone who receives a call from a stranger being advised to have the member contact them know its about a debt. The attempt to embarrass me in order to collect is harassment.

TMX Finance LLC customer in Georgia
Jun 02, 2015

* Source: CFPB Complaint Database

TMX Finance LLC response to complaint:
Closed with explanation

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