Fifth Third Bank Bank Account Or Service Complaint

Fifth Third Bank Bank account or service department,

Checking account Account opening, closing, or management Florida

On - -, 2015 Fifth Third closed my checking account without notifying me. On - -, I went on line to check my balance and seen the account closed. I Called the - office in - Florida immediately, spoke to -, asked him why the account was closed and he said they did not want my business. I told him I would pick up the check, he said I could not pick up check, it was mailed to me on - -. On - - I called and spoke to -, told him I still did not receive the check and he said it would take 5-7 business days for me to get the check in the mail. On - - I called him again to tell him I did not receive the check and he said to give it a couple more days. I told him to just cancel the check and write me a new check and I would pick it up. He said he could not do that and I have to wait to receive the check. I told him it does not take 10 days for a check to be delivered by the post office. They


and they could tell me exactly who closed it and where the check is. Customer service said I have to deal with the branch that closed the account, no one else can help me. I emailed customer service - times and no one ever responded, though their email to me said they would get in touch with me within 24 hours of receiving my email. I left message for the manager to call me and never heard back. As the attachment shows it is alot of money they are holding of mine. - 's last remarks to me were if he has to cancel the check it is a very hard and long process and it could take months to do that, so I better just wait for this check unless I want to wait at least 2 months more before I get a replacement check. They are being unreasonable and I know it does not take this long to get my check. I have talked to several other banks in town and they do not believe the way fifth third is handling this. Other banks I have talked to say, when they close an account they notify the customer and let them come in and get their money. When I mentioned this to -, he said they always close accounts this way. I never received a certified letter from fifth third as - states was sent to me. When I asked him to prove who signed for it, they would have it on file, he said he could not locate this information.