GE Capital Retail Credit card department,
I received a bill, credit card from - with - Bank in -, paid the full amt. of $37.00 on - through my bill pay at my bank which is documented. In - I received another bill for the same amt. plus fees and interest. I immediatly called the number on the bill explaining it was already paid and sent a verification from my bank as to when they paid it and when the check cleared. Latest bill this month for $100.00. They sent a check to me dated -/-/- for $37.00. I 've contacted them since with no resolution. I have had another problem with same bank with my Walmart Discover card, and after several calls to them I received a letter dated -/-/- stating their apology for any inconvenience this has caused me. I have told them of my time regarding this matter and they will be billed for it. This business needs to pay dearly for it 's negligence.
GE Capital Retail customer in Oregon
Jun 01, 2015
* Source: CFPB Complaint Database
GE Capital Retail response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.synchronyfinancial.com/ |
Phone | 866-419-4096 |
Address | 950 Forrer Blvd Kettering, OH 45420 |
GE Capital Retail | |
GE Capital Retail |
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