I.C. System, Inc. Debt Collection Complaint

I.C. System, Inc. Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine Texas

In - of 2012 while I was in an unemployed status a young lady, - - was going door-to-door in our neighborhood trying to sign people up with - -. Since I was out of work and was looking for ways to save money, I was interested in what she had to say. My only problem was that I was still under a contract with - - and I told her that and she assured me that I would be receiving a Visa gift card in the mail as a bonus for signing up with - - that I could use to pay any cancellation fee with - -. Since their rates were a little less, my husband and I decided to go for it and signed a contract. I had to call a number to confirm that we had agreed to the changing of our service over to - -, and while making this phone call I found out that I had been misled on the - gift card, and would n't actually be receiving it until we had fully met the terms of our contract after a year, which meant I would have to come up with the


our service, who gave me a reference number ( # - ) confirming my cancellation request, and then I also e-mailed in the required notice of cancellation that same day. When on - - I received a notice confirming that I had requested to change my service from - to - -, I called - - and spoke with a - to confirm with her that my service was still active, and she confirmed that it was. After receiving my first bill, I contacted - and informed the billing department that I had cancelled my service within - hours of signing the contract and that my service with - - was never interrupted, and that they, - NEVER did supply my electricity, so why they are charging me for service they never even supplied. This in my opinion is fraudulent business practice on the part - -. I also made several other calls and spoke with individuals in - - 's billing department when I received bills in the mail, and never could get anyone to listen to me or get supervisors to return my calls regarding what I was trying to tell them were bills in error. Please feel free to contact me for any further information you - need regarding this complaint.