Bank of America Credit card department,
I was charged without knowing an amount of $69.00 by creditcard issuer, Spirit airlines. Their card is make based on Bank of America. Took me hours on the phone with the bank - Spirit did not answer the phone ) to find out the charge is a fee to became a sort of $9.00 - member. I strongly refuse and requested to take of this unwanted fee.I was refused by the bank representative that is not working on my side as a customer. So the bank did not accept to open a dispute. I paid the bill except that fee of $69.00. In two days I received a new bill with $69.00 plus a penalty charge.
Bank of America customer in Illinois
May 30, 2015
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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