Westlake Services, LLC Consumer Loan Complaint

Westlake Services, LLC Consumer loan department,

Vehicle loan Problems when you are unable to pay Missouri

I receive - calls per day from my financier when I am even - day late on my payment. I answer the phone and tell the company that I am at work and they insist that I explain the situation causing me to be - day late on my payment. If I explain they call back the very next day and demand I explain the situation again. I have asked that they not call so many times per day because it interrupts my work and they make statements saying it is not important when they call or how many times they call but what is important is that I make my payment. I have never made a payment more than 30 days late and I have been with this company for 16 months. They have offered me payment arrangements which I have accepted but the day after the payment arrangement is made and after I inform them of when I will be able to become current on my account they resume the harrassing phone calls. - of the CSRs made a disrespectful statement about me having to accept the terms of the payment arrangement. He said Well you only paid $50.00 dollars '', which was the amount they offered for me to pay to become current on my payment. They begin calling at - - every weekday and saturday and even called - times on - -. They stop calling at - - each day. They very seldom leave voicemail messages but when I call - of the - phone numbers they regularly call from it is this company.