Retrieval-Masters Creditors Bureau, Inc. Debt Collection Complaint

Retrieval-Masters Creditors Bureau, Inc. Debt collection department,

Cont'd attempts collect debt not owed Debt is not mine Florida

- paid part of a bill for a medical - fee in - 2012 and failed to automatically pass the remainder on to my supplemental insurance company. I can get little information from - about what happened to the remained as they do n't seem to know and can not get any information. The original lab fee bill to - was in the amount of $590.00 of which - paid an unknown amount but failed to automatically send the remaining amount of $200.00 to - - - which has my supplemental insurance. I can get no information from - about my account # so I can get no information there. I need to know how I can get - to send this $200.00 on to - - - as I have been getting Collection Agency bills for - years. Can you help me. We can not afford to pay this bill which we do not owe. We pay more than $5000.00 a year for this supplemental insurance. Somebody has messed up on this bill, whether it is - or their vendors.