Nationstar Mortgage Debt Collection Complaint

Mortgage False statements or representation indicated shouldn't respond to lawsuit

Nationstar Mortgage Debt collection department,

Mortgage False statements or representation Indicated shouldn't respond to lawsuit Wisconsin

On - -, I received a note on my front door by a Company identified as -. The note said that they had identified my home as being abandoned even though I live there with my - year old girl. The house has been foreclosed on and a Sheriff 's sale date is set for -, -, 2015. I immediately contacted - and told them my home was not abandoned and they told me to contact the servicer who is Nationstar home Mortgage. I contacted Nationstar via email on - - via email and told them my home was not abandoned and to please not send anybody on to my property until the house was legally theirs. On - -, my daughter heard somebody trying to open the front door while I was in the kitchen making her lunch. I looked out the window and saw a gentleman walking around to the back of my house and began entering the back door. I stopped him in his tracks and he told me that he had permission from Nationstar to enter my home and that it was abandoned and that the locks had been changed. He showed me a set of keys that allegedly belonged to the changed '' locks on my door. My house was not abandoned and Nationstar was notified 2 weeks prior. I have confirmation emails stating that they were told this. This is harassment and now my daughter is afraid to be in our home and I am afraid to leave my house. The man who attempted to enter my home was named - - and he works for - in -, WI. His phone number is - - - -

Nationstar Mortgage customer in Wisconsin
May 18, 2015

* Source: CFPB Complaint Database

Nationstar Mortgage response to complaint:
Closed with explanation

Consumer disputes how Nationstar Mortgage handled their complaint

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Contact Nationstar Mortgage

https://www.nationstarmtg.com/
888-480-2432
[email protected]
PO Box 619098
Dallas TX 75261
Nationstar Mortgage
Nationstar Mortgage

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