JPMorgan Chase Mortgage Complaint

Other mortgage Loan modification,collection,foreclosure

JPMorgan Chase Mortgage department,

Other mortgage Loan modification,collection,foreclosure California

I have repeatedly asked for the identity, phone #, address of the investor of the alleged mortgage loan ( originated by - - ) which allegedly became securitized with over - other mortgage loans in -. This is reported under a different servicing number by Chase of -. I am entitled under the new Dodd-Frank laws and TILA laws to know who my creditor ( s ) is so that I can negotiate directly with the creditor. Chase has sent a letter dated - -, 2015 stating that the investor which they service for is : - as Trustee for - and then they list the Mortgage Research ( - ) in - -, MN - and the phone -. This is NOT the investor and Chase continues to confuse and obfuscate the truth. This is not supposed to be the Trustee for the securitized trust ... .it is NOT the investor. Furthermore, when I call that number - -they will not talk to me and tell me to talk to Chase. They said they are indemnified ... .meaning protected by insurance from Chase. I need to talk to the investor. I need to be able to negotiate directly with the investor. Chase is not complying with Dodd-Frank, nor TILA. They are stone-walling me. It is not longer 'proprietary ' who the investor is. I will not tolerate Chase 's stone-walling. Chase is now breaking the laws once again.

JPMorgan Chase customer in California
May 14, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

Consumer disputes how JPMorgan Chase handled their complaint

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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