JPMorgan Chase Mortgage Complaint

Other mortgage Loan modification,collection,foreclosure

JPMorgan Chase Mortgage department,

Other mortgage Loan modification,collection,foreclosure California

On -/-/- - - group spoke to Chase representative - - who said that the sale date of -/-/- was postponed. But was in active foreclosure, sale date postponed, Attorney - -, @ ( - ) - - -, @ ( - ) - Spoke to - - said file is on hold due to BK filing, Sale date still scheduled for -/-/-. -/C sale date is currently -/-/-!!!!!!! Here is a timeline for - - - / - with attachments. I was going along just fine with loan modification until I hit a speed bump with the filing of BK chapter -. Now Chase wo n't speak with me. -/-/- chase letter saying that we filed bk-/-/- chase statement received-/-/- letter from chase saying that my application is not complete. They already received the infor that they are asking for. You will see as you go through the info that I am sending to you. On this letter you will see notes that I have written on -/-/-. This is when I called to speak with my customer Assist Specialist, - -. I was told that my specialist is now - - as of -/-/-, at ex # -


pages faxed to Chase, see transmittal-/-/- letter from chase, - -/-/- statement from Chase-/-/- letter from - - showing new foreclosure date for -/-/-. question, can they still proceed with foreclosure even if you have provided them with the info for a loan modification?? I believe that they already have everything. See above everything that was sent to them. -/-/- chase letter that he needs info by -/-/- BUT if you look at the list of docs required - EVERYTHING IS PENDING REVIEW. They got everything!!!! -/-/- chase letter from - - stating that he 's my new customer Assistance Specialist. -/-/- chase letter that - - is my new customer Assistance specialist!!!! -/-/- chase letter from - - my customer assistance specialist. check out the list of what she needed becuase she had everything!!!! -/-/- chase letter from - -. I can see that I spoke to them and wrote a lot of notes, so I probably got angry with them and told them that I needed some assistance.

JPMorgan Chase customer in California
May 14, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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