GE Capital Retail Credit card department,
My GAP credit card from Synchrony Bank, was closed by the bank because of non activity. When called to find out why they have done without prior notice the response was it was there in the fine prints in the card agreement. My card is valid till -/-/2015. My concern is if some is not using the card this is not a reason to close it. Secondly at least I should have got - prior notice that also not happened. So the bank should have give the card for 24 months if that is the validity. By providing more validity time period they are misguiding the customer. And the customer like me are getting impacted in the credit history. Unlike other card this has this unique feature. So I want people to be aware of this bank card.
GE Capital Retail customer in Texas
May 11, 2015
* Source: CFPB Complaint Database
GE Capital Retail response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.synchronyfinancial.com/ |
Phone | 866-419-4096 |
Address | 950 Forrer Blvd Kettering, OH 45420 |
GE Capital Retail | |
GE Capital Retail |
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