Speedy Cash Holdings Consumer loan department,
Title loan Received a loan I didn't apply for Nevada
On -/-/15 went into a - store in -, nv. to make payments on my loans. I asked if they could consolidate - of the - loans I had. I told the clerk numerous to leave the loan for $110.00 opened because someone else paid on this loan. I was told no problem. I left the store with my new loan, thinking my payments now were $320.00 a month. return to the store on -/-/15 to make my payment and was told that I owed $ - why and the clerk said they made a mistake and consolidated the wrong to loans - for $210.00 which I only had - more payments and the $110.00 which I made it clear to leave open. The clerk said she did not make the mistake and would not correct it. I called the main office and talked to a few different people which none were going - do anything about this. Then the threating and harassing phone calls started. This mistake by there employee puts me in a position that makes it so I can not afford to pay. I would never of opened the new loan knowing that they closed the wrong ones.
Speedy Cash Holdings customer in Nevada
May 10, 2015
* Source: CFPB Complaint Database
Speedy Cash Holdings response to complaint:
Closed with explanation
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