GE Capital Retail Payday Loan Complaint

Charged fees or interest I didn't expect

GE Capital Retail Payday loan department,

Charged fees or interest I didn't expect North Carolina

I took out a loan from Care Credit in order to pay dental bills. When I took out the loan it was for 24 months with no interest. - I paid my payments to GE Capital. Beginning -/-/-, it changed to Synchrony Bank. I paid on time every month. In -/-/- I noticed my statement stated that my free interest has expired. I called and the man I talked with, told me the contract had changed. I have never heard of a contract being able to be changed. We argued back and forth for awhile and then he said If you pay $280.00 now, we will consider the bill paid in full. I wrote them a check for $280.00 and put paid in full '' on the entry. Yesterday I received another bill with the $280.00 credited and a new balance of $180.00 at an interest rate of 26.99 %. I am - years old living on a fixed income and do n't like to be lied to and taken for granted. I 'm sure they are doing the same thing to other people. I am absolutely positively sure I signed up for 24 months of payments at no interest. I hope you can help me and I look forward to hearing from you soon. This illegal payment is due -/-/-. Thank you.

GE Capital Retail customer in North Carolina
May 08, 2015

* Source: CFPB Complaint Database

GE Capital Retail response to complaint:
Closed with explanation

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Contact GE Capital Retail

https://www.synchronyfinancial.com/
866-419-4096
950 Forrer Blvd 
Kettering, OH 45420
GE Capital Retail
GE Capital Retail

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