Rent Recovery Solutions Complaint

Rent Recovery Solutions Debt collection department,

Other (phone, health club, etc.) Disclosure verification of debt Not given enough info to verify debt Georgia

Previously had a lease with - - between the months -/-/--/-/-. - - agreed to let us out our lease with no penalty and any additional fees on -/-/- through a signed release agreement which stated that we would not pursue civil actions. After this was signed the apartment complex as sold to a new property management company, - -, who is trying to collect on behalf of - -. We received a notice on -/-/- in regards to a balance due. We question some of the fees associated with the balance as they were to be removed were still listed. We requested from the collection agency and the property management a copy of a itemized and detailed statement, but was never provided -. We then sent a letter stating that we would be initiating a civil proceedings to get the things we need and to pursue civil penalties. We were contacted by an attorney who threatened to sue us and take us to court if we pursued civil action against them. Through out contacts with the attorney we requested a itemized copy of our final statement. He agreed and sent the request on -/-/-. I have attempted to follow

contract is now between Rent Recovery Solutions and myself. They stated that the balance is due to them. The collection agency was faxed a copy of all the documents I hade pertaining to the balance but on -/-/- they claim they never got them. I was able to retrieve a copy of the fax cover letter and confirmation which clearly states that I indeed sent the information. Now the account is in collection and we as the consumer have no way to verify the amount the debt or the accuracy of the balance. We also agreed to pay the balance due once we received a itemized statement with the correct final balance. The collection agency, the attorney and the property management have failed to provide us with a final statement. The only thing close to a statement is the letter from the collection agency. The charges that should have been removed and are in question include : $75.00 Return Check Fee $1000.00 Early Termination Fee $97.00 Late FeeWe were also to be given a credit of $330.00 because the apartment was not move in ready but that fee was removed and without being provided a notice. Again we would like to have this balance paid in full as soon as next week but only if we can see an itemized bill to verify if all the fees were correctly adjusted.