Bank of America Credit card department,
We pay Bank of America $500.00 every - weeks ( - times per year ) automatically. The total amount due per month continues to vary right around the $500.00 level. So now they have changed our minimum to $550.00 total per month and are saying we are being penalized for not paying enough even though we pay well above the minimum monthly fee. Plus they changed our due date so we get another penalty. So net we pay $1000.00 per month yet we get dinged even though we only owe roughly $450.00 to $550.00 per month.
Bank of America customer in Illinois
May 05, 2015
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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