Bank of America Credit Card Complaint

Late fee

Bank of America Credit card department,

Late fee Illinois

We pay Bank of America $500.00 every - weeks ( - times per year ) automatically. The total amount due per month continues to vary right around the $500.00 level. So now they have changed our minimum to $550.00 total per month and are saying we are being penalized for not paying enough even though we pay well above the minimum monthly fee. Plus they changed our due date so we get another penalty. So net we pay $1000.00 per month yet we get dinged even though we only owe roughly $450.00 to $550.00 per month.

Bank of America customer in Illinois
May 05, 2015

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with monetary relief

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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