GE Capital Retail Bank Account Or Service Complaint

GE Capital Retail Bank account or service department,

(CD) Certificate of deposit Account opening, closing, or management California

There are banking irregularities at - Bank, the spawn of - which was fined for banking fraud issues. I experienced intolerable delays while trying to fund - - IRA 's for myself and wife.The money was being transferred in from - different sources and was to be placed in a money market CD accounts until funds were received. Customer service was horrendous. When the funds arrived, I was told they would remain in the money market accounts until I directed other wise. Because of the customer service issues, they were told - to leave it in - account status. The fact that they had no idea where it was supposed to go was incredulous! That 's how the conversation with them began. Do they think I 'm moving money around only to later figure out what to do with it? I took steps to get the money out. About the time the money was to come out, I learn that the bank has placed my account in an - month CD! They want me to pay a penalty to get it out! They have been floating themselves a loan at my expense and now want penalty money! There is a total lack of communication at the customer service level. The problem for them is that my wife 's account was transferred out to the new bank! This is correct, but how does this happen simultaneously? I was personally giving direction for all funds simultaneously. Complicate all this with their online security issues and gaining access to your account! We could n't get into my wife 's account all weekend. Hideous is the only way to describe this experience. Or perhaps people at the top of the bank - - of dollars of funds around to take advantage of float. Every delay worked to their advantage. Multiply this by - of - funds containing - of dollars. Something rotten is going on at Synchrony.