Fifth Third Bank Money Transfers Complaint

Fifth Third Bank Money transfers department,

Domestic (US) money transfer Money was not available when promised North Carolina

On -/-/15 - I attempted to make a mobile check deposit to - from my account at - -. I received an error message and made - additional attempts. - online app indicated none of the deposits were made because their system was having problems, when in fact, all - checks were deposited, - with the same check # - all totaling $7000.00 ( a deposit of $3000.00, - of $2000.00 and - more for $2000.00 ). That afternoon - all checks posted to the - account and I immediately called - the next day. - rep was rude, put me on hold, and then informed me that only - of the $2000.00 deposits would be reversed and it would take 5-7 days. I received a letter dated -/-/15 from - stating that the account was adjusted in the amount of $2000.00. The funds were not returned to - - even though past the 5-7 day mark ( - - - ). I called - on -/-/15 - the rep told me the money was 'in limbo ' and that they discovered the mistake ( Wrong - I called them! ) and that I would need to contact - and give them a case number to retrieve the $.00 - did nothing in error - this is a - issue, and stemmed from their system having performance problems. So now, not only am I out of the use of my $2000.00 for the past several days, but I have lost interest on those funds and use of those funds to pay a credit card, so there might be interest charges accruing on the credit card I would have otherwise paid with this $2000.00. I want to note I have had repeated problems with -.