Ocwen Debt Collection Complaint

Mortgage Cont'd attempts collect debt not owed debt was paid

Ocwen Debt collection department,

Mortgage Cont'd attempts collect debt not owed Debt was paid North Carolina

Ocwen Loan Servicing , LLC became the alleged loan servicer on my mortgage when the mortgage was in default, which qualifies Ocwen as a debt collector. I disputed the mortgage with the alleged lender and on -/-/- the grantor notified - that the dispute had been settled by the grantor, the account balance is zero and the account is closed. Ocwen stopped reporting information to the credit bureaus as a result of the grantors settlement of the debt on -/-/-, however, Ocwen has continued its attempts to collect the debt. On -/-/-, I sent - -, at Ocwen an email informing him that the balance is zero and that a satisfaction needs to be recorded in the - County Register of Deeds to reflect that the mortgage has been satisfied/canceled. I asked for a reinstatement amount if any that Ocwen was claiming was owed that was different from the Zero balance reported by the grantor and - - - replied through counsel representing Ocwen that the reinstatement amount exceeded -. - continued attempts to collect on this closed account violates FDCPA laws as Ocwen is misrepresenting the amount and status of the alleged debt.

Ocwen customer in North Carolina
May 04, 2015

* Source: CFPB Complaint Database

Ocwen response to complaint:
Closed with explanation

Consumer disputes how Ocwen handled their complaint

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Contact Ocwen

http://www.ocwen.com/
(561) 682-8000
http://www.ocwen.com/contact-us-business-developme
1661 Worthington Rd Ste 100
West Palm Beach FL 33409
Ocwen
Ocwen

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