RBS Citizens Complaint

RBS Citizens Bank account or service department,

Checking account Account opening, closing, or management Georgia

RE : - --PRIVILEGED AND CONFIDENTIAL INFORMATIONDear Consumer Financial Protection Bureau : Presently I am long term unemployed ( $ -/year from employment - ), NO Transportation, threatened homeless, and SISTER PHONE -. On -/-/-, I walked into Citizen bank ( located at - - -, - - - - - -, Phone : - ) and CLOSED OUT MY - DEPOSIT CHECKING ACCOUNT NUMBER -, after GETTING ALL MY CASH. I am writing because I did not receive any formal documentation stating closure of the account only a withdrawal receipt. In the past, I have walked into banks to close accounts only to find out years later the bank employees actions proved to be disingenuous and they DID NOT DO THEIR JOB AND HONOR THE ACCOUNT HOLDER/CUSTOMER 'S LEGAL REQUESTS AND CONCERNS. For example, in -/-/- I walked into - Bank ( located - - - - - - -, Phone : - ) and closed out accounts with ZERO BALANCES, only to have the bank allow post-closure unauthorized activity leading to delinquent amounts which the bank subsequently charged off and ERRONEOUSLY ATTACHED TO MY GOOD NAME. - bank then refused ME, -, any information in reference to what

MY NAME OUT OF CHE-SYSTEM to no avail. Again, once made aware of delinquent charged off amounts in My Name on -/-/-, I walked into a local - bank branch ( located at - - - - - -, - ) to discover the facts. Until -/-/-, I had no knowledge of - bank delinquent amounts. Again, on -/-/- after discovering the information from a different bank Authority, and I walked into the - bank - bank branch on -/-/- and -/-/- to reason, clarify, and calmly resolve. I have contacted all phone numbers provided by - bank to RESOLVE THEIR ACCIDENTS\MISTAKES ; however, - bank 's resolution involves allowing CONTINUED UNAUTHORIZED ACTIVITY BY ALLOWING AN UNAUTHORIZED PAYMENT FOR AMOUNTS I DO NOT OWE AND REFUSING REMOVAL FROM THE CHE-SYSTEM. I have requested the name of the person ( s ) who ( - ) allowed the unauthorized payment and ( - ) person ( s ) who made the unauthorized payment. The bank refuses to disclose thot information WHICH IS ILLEGAL. In addition, to this day, - bank has not made PAYMENT TO ME, - - -, for - - certified bank checks ( check number - $210.00, and check - $70.00 ). I WANT TO ENSURE THOT DOES NOT HAPPEN EVER AGAIN AND I WANT ALL MY MONEY. Please ensure Citizen bank account is properly closed out so NO DELINQUENT AND FRAUDULENT amounts from unauthorized access, - are illegally charged off, and then attached to MY E-CELLENT NAME.