U.S. Bancorp Credit card department,
I received an invitation to apply with a code to enter from -. This is a progressive and socially responsible company and, in addition to the credit card, it has a cell phone company ; I was a cell phone customer for several years. So when I applied, I fully expected to be immediately approved. In addition to being a former customer, I have a pretty good credit score, have not had a late payment in - or more years. Also, I currently have several cards issued by their bank, -. When I was not only not immediately approved but got the we 'll let you know in 7-10 days '', I was kind of upset. However, when I did get the letter from them, it stated flatly that I was denied because I had had a bankruptcy in 2008. When I called and emailed -, I got a generic answer. Of
asks that question before even accepting an application, of course I would not have bothered. So that 's - thing I think that is unfair to consumers ( and I wo n't even mention the fact that hundreds of banks have had their own financial troubles! ) as is the practice of having different criteria in the same institution. I have - cards issued by - and they have high limits and low balances. So, in addition to the embarrassment of having been denied credit, I have the dreaded hard inquiry on my credit which I have so carefully reconstructed after divorce forced me into bankruptcy years ago. In the interim I have been able to buy a car and a home so this hurts. And it was not stated at the outset that people who have had bankruptcies should n't bother. Can uniform standards among these companies be established? It is bad enough that they change interest rates with impunity.
U.S. Bancorp customer in Florida
May 01, 2015
* Source: CFPB Complaint Database
U.S. Bancorp response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.usbank.com/ |
Phone | (800) 872-2657 |
[email protected] | |
Address | 800 Nicollet Mall Ste 200 Minneapolis MN 55402 |
U.S. Bancorp | |
U.S. Bancorp |
Loading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |