M&S Recovery Solutions Debt Collection Complaint

Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt is not mine

M&S Recovery Solutions Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine North Carolina

I am - military and have been for - years. In -/-/-, I received -, at which time, I had canceled various services to which I had at my home. One of these services, was a home security system. I submitted a copy of my - as I had done with other services I terminated to no issues from the company. Around - years later in -/-/-, I started to receive outstanding debt notices from this company stating I owed $1100.00. I explained my situation and that I had previously resolved this matter prior to moving. The individual apologized and said they would take care of it. I heard nothing back until -/-/-. I had again received -. While in -, my wife was back in the states buying a home for us in the next state we would be living in. It was at this time, we discovered the security system company had reported the debt to the credit bureaus. Before we could purchase the home, we had to have these issues resolved. I presented my case and the items were removed from my credit reports. It is now -/-/- and this year, I have received multiple calls from - different collection agencies all referencing this particular debt. Each time I request to have a bill mailed to me, the debt is sold to another agency and the process starts all over again. I have contacted the original debtor and they claim they have nothing further to do with this debt as it was sold off to collection agencies.

M&S Recovery Solutions customer in North Carolina
Apr 29, 2015

* Source: CFPB Complaint Database

M&S Recovery Solutions response to complaint:
Closed with explanation

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