Speedy Cash Holdings Payday Loan Complaint

Speedy Cash Holdings Payday loan department,

Charged fees or interest I didn't expect Texas

I borrowed $500.00 initially as a cash advance. The loan documents provided at the time stated that I was to make - payments of roughly $120.00. After all - payments were made, I received a phone voicemail from customer service explaining that my account was currently in default and that I was overdue on a payment. I logged into my account online so that I could view my account 's status and noticed that it listed my account as in default. I immediately attempted to access the loan contract which I electronically signed through the website, but noticed that the documents were no longer available. I have previously accessed this loan agreement before. After seeing this default status, I made sure to check my bank account statement to verify that my final payment went through ; the charges were listed correctly on my bank statement. I immediately called customer service, and was immediately prompted by the representative on the phone that they were looking to acquire a payment for the defaulted account. I had explained my situation and then was put on hold for upwards of - minutes. The representative returned to the line and told me that after physically looking at my account, all - agreed payments had been made. She instructed me to call in - days and that an accountant would have an answer for the system error on my account. I have n't been charged any excess monies, but my concern is that had I not known or not received a phone call, my credit would tank. I hate that I had to take this loan out in the first place, and can now feel for victims of these cash advance loans. They 're flooded with sketchy activity and high interest rates to dig their clients into a financial hole.