Quicken Loans Mortgage department,
Home equity loan or line of credit Settlement process and costs Florida
We Never received a copy of the appraisal report. The appraisal was done -. The - time he used the wrong comparables. The - time he purposely drove the value down because he was angry for having to come back a - time. Little to no communication from the lender regarding the overall loan. No one explained any of the closing docs. A notary came to the house for signature and tried to explain however he was just the notary and not a licensed professional. He seemed uncomfortable answering questions. Very unprofessional process.
Quicken Loans customer in Florida
Apr 26, 2015
* Source: CFPB Complaint Database
Quicken Loans response to complaint:
Closed with explanation
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