Quicken Loans Mortgage Complaint

Home equity loan or line of credit Settlement process and costs

Quicken Loans Mortgage department,

Home equity loan or line of credit Settlement process and costs Florida

We Never received a copy of the appraisal report. The appraisal was done -. The - time he used the wrong comparables. The - time he purposely drove the value down because he was angry for having to come back a - time. Little to no communication from the lender regarding the overall loan. No one explained any of the closing docs. A notary came to the house for signature and tried to explain however he was just the notary and not a licensed professional. He seemed uncomfortable answering questions. Very unprofessional process.

Quicken Loans customer in Florida
Apr 26, 2015

* Source: CFPB Complaint Database

Quicken Loans response to complaint:
Closed with explanation

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