Fifth Third Bank Bank Account Or Service Complaint

Checking account Account opening, closing, or management

Fifth Third Bank Bank account or service department,

Checking account Account opening, closing, or management New York

Order of events:1 ) I was notified of Bank Branch closing ; I recognized no other branch was convenient. 2 ) I entered Branch and asked to have my accounts closed immediately ; They stated completed. 3 ) Fast forward to yesterday. Attempted to add my name to newly married wife 's bank account in a different state ; Told by bank that I owed money on old - bank account due to auto pay against the account after my closure of it ... 4 ) I was willing to pay the amount though I should not have to. They say account debt sold to - -. 5 ) - - states 5/3 bank took back debt on -/-/2014. 6 ) - Bank says no such debt for me to pay them but refuse to do a document to me stating I owe them nothing. They state it is with - - now and - Bank. 7 ) Called and transferred around - Bank about - times including hangups with - resolution from anyone including supervisors. 8 ) Basically I now have an outstanding debt of $ - to be paid to??? no one but it is a negative on my record that it is impossible for me to resolve. I would like to have this cleared from - - as no one can tell me who I owe this money to. - - swears that I owe them - ....

Fifth Third Bank customer in New York
Apr 24, 2015

* Source: CFPB Complaint Database

Fifth Third Bank response to complaint:
Closed with monetary relief

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