Checking account Account opening, closing, or management
Fifth Third Bank Bank account or service department,
Checking account Account opening, closing, or management New York
Order of events:1 ) I was notified of Bank Branch closing ; I recognized no other branch was convenient. 2 ) I entered Branch and asked to have my accounts closed immediately ; They stated completed. 3 ) Fast forward to yesterday. Attempted to add my name to newly married wife 's bank account in a different state ; Told by bank that I owed money on old - bank account due to auto pay against the account after my closure of it ... 4 ) I was willing to pay the amount though I should not have to. They say account debt sold to - -. 5 ) - - states 5/3 bank took back debt on -/-/2014. 6 ) - Bank says no such debt for me to pay them but refuse to do a document to me stating I owe them nothing. They state it is with - - now and - Bank. 7 ) Called and transferred around - Bank about - times including hangups with - resolution from anyone including supervisors. 8 ) Basically I now have an outstanding debt of $ - to be paid to??? no one but it is a negative on my record that it is impossible for me to resolve. I would like to have this cleared from - - as no one can tell me who I owe this money to. - - swears that I owe them - ....
Fifth Third Bank customer in New York
Apr 24, 2015
* Source: CFPB Complaint Database
Fifth Third Bank response to complaint:
Closed with monetary relief
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