Key 2 Recovery, Inc. Debt Collection Complaint

Key 2 Recovery, Inc. Debt collection department,

Non-federal student loan Improper contact or sharing of info Talked to a third party about my debt Ohio

-/-/-/-/2015 I was contacted by a collection agency stating that I owe $2900.00 to an online university. I stated that the claim was erroneous as I had applied for and to my knowledge received financial aid. I asked what the debt was for. They stated it was because I did not withdraw from my classes per the contract. They stated they had exhausted all efforts to contact me. I stated that this was the - I had heard of this alleged debt. Collection agent stated that they had been contacting me at ( telephone number that did not belong to me ). Agent read off the telephone number. I stated that was not my telephone number. Agent stated that that was the information provided to her. On -/-/-/-/ after having made contact with me and after I had advised the telephone number they had been calling was not mine, a collection agent from this agency again called the telephone number not belonging to me, it belongs to my mother, and left a phone message discussing the alleged debt on my mother 's answering machine. This same day this same agent left the same message on my answering machine and implied


seriously, this is something you do n't want to happen ''. Previously, when I asked the collection agent to validate the debt, they threatened that if I request the validation of debt that I would not be able to work out any type of settlement, that all chances of working out a settlement at a reduced amount would be off the table. As I was trying to reason with this collection agent, she continued to yell and talk over me and stated I 'm not playing your games, I 'm going to submit paperwork to garnish your wages ''. On -/-/-/ I contacted the original creditor, spoke to -. of the university and advised that the collection agency was very abusive and illegally trying to collect on a debt. I stated that I wanted to work directly with the university to resolve this matter. -. stated he would speak to Mgmt to pull my file from the collection agency. I contacted the collection agency to advise them of this. The agent with an exasperated tone asked why and Are you going to resolve this? '' I stated I am resolving this as quickly as possible. -. of the university emailed me -/-/-/-/2015 stating that he was speaking with the collection agency and would be back in contact with me after hearing from the collection agency. Received a call -/-/-/-/2015 from the collection agency again. I did not answer.