Wells Fargo Bank Account Or Service Complaint

(CD) Certificate of deposit Account opening, closing, or management

Wells Fargo Bank account or service department,

(CD) Certificate of deposit Account opening, closing, or management Washington

My parents opened an IRA with Wells Fargo for me for the tax year -/-/- in -. It was opened with my Social Security # but since I was in college at the time, moving frequently, my parents had the statements mailed to their house. A few years later my parents moved to - and continued to have the statements mailed to them. A few months ago I was looking through documents my parents had given me years ago and found a statement from -/-/- and wondered what the value of it was. I called Wells Fargo - they have no record of that account number and know nothing about it. I 've called their general - # ; their South Dakota headquarters, several depts and even the branch in -, - where it was opened. Wells suggests that because there was no activity ( e.g. contributions ) on the account that they would have sent a notice asking for contact from the customer and if they did n't receive a reply they would have escheated it to the state where it was first opened. They also note that since it 's been more than 7 years they are not


property will follow the individual 's Social Security # and since I now live in -, WA it may be here. I called the WA State Treasury. Their unclaimed property dept has no record of it. WA State Treasury believes that unclaimed property would have been sent to the state that the bank last had record of for the customer. In this case that would be -. I called the - State Treasury, and again - they have no record of it either. My mother is meticulous about keeping records - she does not ever recall receiving a notification from Wells Fargo that there was no activity on the account and it was going to be escheated. Both my parents and myself had assumed that an IRA is not something that needed to be kept active '' - we were under the assumption that it is a retirement account, meant to be left alone until ready to draw on the funds in retirement. I am far from retirement. Your help with this matter is greatly appreciated.

Wells Fargo customer in Washington
Apr 21, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

Consumer disputes how Wells Fargo handled their complaint

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Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
[email protected]
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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