Fifth Third Bank Credit Card Complaint

Fifth Third Bank Credit card department,

Illinois

Opened up secured visa account with Fifth Third Bank. I was told only - credit report would be pulled on my credit file. Fifth Third Bank Credit Department as well as - - -, Assistant Vice President, - Manager -. - - - -. - - - -. -, Illinois -. NMLS # -. Telephone number -. Fax number - --, assured me only - credit report would be filed. On - -, 2015 a credit report was pulled, then on - -, 2015 an additional credit report was filed without my authorization or my signature. I contacted Fifth Third Bank, immediately, to have the issue resolved. To this day - credit inquiries still remain on my credit files. I contacted - Credit Bureau, to find out what the procedure was to have Fifth Third Bank, remove the - unauthorized credit inquiry. - - Credit Bureau, stated to me, Fifth Third Bank needed to write a letter stating that - of the credit reports was in error. Of course, Fifth Third Bank, as yet to follow the process and continues to violate my fair credit rights. In addition, I, - - - - have written - - - letters to the attention on - - -, as well as made numerous telephone calls requesting to have the unauthorized credit inquired removed. But, to no avail, I have not had any success in having the unauthorized, unsigned credit inquiry removed. I have been getting nothing but the run around, costly expenses of my time and effort. The unauthorized inquiry cost me - points, costing my credit score damages. Fifth Third Bank is damaging my credit report, by making my credit report appear as if I applied for - different loans, which makes another lender look as if I am shopping for loans and being denied. This is a federal violation, against my fair credit act.