Enhanced Recovery Company, LLC Debt Collection Complaint

Enhanced Recovery Company, LLC Debt collection department,

Other (phone, health club, etc.) Disclosure verification of debt Not disclosed as an attempt to collect North Carolina

I received a call from -. On my caller ID on my Cell Phone, it showed as - -. I answered the phone to see who was calling. If it was -, which I have never done business with that I can recall, I wanted to make sure I was on their - list. The rep came on the line asking to speak to me. I said she was speaking to me. She wanted to verify my address for security purposes. '' She never identified herself as being a debt collector, that she was attempting to collect a debt, or what company she was from. She only advised that the call was monitored and/or recorded. I do not recall the name. I did not have anything to write it down. I advised that without knowing the company she was calling from, I would not give any other information. She said she would notate and hung up. I called back the number to learn they are ERC. They are trying to collect on a debt that I owe to -. When I asked if they are masking numbers, explaining that I got a call that was coming from - '' she said they have many numbers they use. Problems with initial call I received:1. Deceptive phone number usage. 2. Not identifying as a debt collector3. Refusal to provide company name when asked directly for it. I know for a fact that debt collectors have to identify they are attempting to collect a debt ( when I called back, the only way I knew they were attempting to collect a debt was when the person told me the company name ). I also know that they *have* to provide the company name when asked.