Afni, Inc. Debt Collection Complaint

Afni, Inc. Debt collection department,

Other (phone, health club, etc.) Communication tactics Threatened to take legal action Washington

I discontinued my telephone and internet service with - - in - of -. I paid the - bill of - on -/-/-. - - TV was bundled with - - phone and internet service and it took 2 months for them to stop billing me for - and release me to pay them directly rather than through - and they would not release me until I had a final bill from - - and had paid it. I paid - - - on -/-/- and - on -/-/-. I was told at that time that I had paid all I owed. I paid my - bill for - to - on -/-/- and continued to pay them from that point forward. In - of - I received a notice from a collection agency demanding payment of $51.00 due to a balance due on my account with - -. This was 9 months after I had discontinued my service with - - and 7 months after I had been told by - that I had paid the final bill with them. Rather than contact or bill me directly, they turned what they claimed I owed them over to a collection


to -. I had paid - for - and - and then I paid - directly starting in - of -. If - - paid money to - after - then they paid money that was n't owed and they need to talk to - about refunding it. - - reported me to the credit reporting companies and my credit rating took a big drop from almost - to under -. I contacted the agencies and disputed the debt. They researched it and deleted it. My credit rating went back up to over -. Then - - turned my account over to another debt collector and I got another demand for payment dated -/-/- from the new agency. I assume they will report me to the credit agencies again and I will have to go through the whole process again. I do n't owe them any money and it is nothing short of harassment for them to be demanding payment from me. The debt they claim I owe is the result of their inability to manage their own account records.