Federal student loan False statements or representation attempted to collect wrong amount
ECMC Group, Inc. Debt collection department,
Federal student loan False statements or representation Attempted to collect wrong amount California
I contacted the loan servicer of my $680.00 - loan to inquire about the option to rehabilitate my loan. i was advised I do not qualify for loan rehabilitation due to the dollar amount of the loan.. I then inquired about setting up a payment arrangement and was advised I do not qualify for a payment arrangement due to the dollar amount of the loan. I then confirmed with the rep that my only option was to pay the balance in full she responded that no that is not what she said my options were to pay in full or make payments online as I wish but that it would not be considered a payment arrangement.
ECMC Group, Inc. customer in California
Apr 19, 2015
* Source: CFPB Complaint Database
ECMC Group, Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://www.ecmcgroup.org/ |
| Phone | |
| [email protected] | |
| Address | 111 Washington Avenue South Suite 1400 Minneapolis MN 55401 |
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