Asset Recovery Solutions, LLC Debt Collection Complaint

Asset Recovery Solutions, LLC Debt collection department,

Other (phone, health club, etc.) Communication tactics Used obscene/profane/abusive language Washington

I did n't know I owed University - - money. Once I realized that I owed their company money I made the effort to pay them off and was forwarded to Asset Recovery Solutions which is who University - - goes through for debt collections. I made an agreement with an Asset Recovery Solutions Representative where I could get my debt deleted form my credit report in writing after I completed my payments successfully. I met the terms of our agreement successfully, but has not received the later we agreed upon. Instead I have been told Asset Recovery Solutions does not have my Social Security number or access to my name on file, and to contact University - -. I contacted University - -. I got a letter that said the debt was paid in full, but the letter said nothing about deleting my paid off debt from my credit report. Which is lying/manipulating me from the original agreement. I even called University - - to talk to someone about this. I keep being told to contact Asset Recovery Solutions or I get transferred to department after department after department. I was told - day the department who can help me does n't want to take my call. I was even give a fake number of - on - - at -. This is turning into a total nightmare! People want to take my tuition and scam me when I have done my part on a simple agreement!