M&T Bank Bank Account Or Service Complaint

M&T Bank Bank account or service department,

Other bank product/service Deposits and withdrawals New York

M & T bank put a hold on a bank to bank transfer for $9000.00 and are holding my money in limbo for almost three weeks. I have call to release the funds or transfer back. No response from them on calls and messages. No explaination. They sent me a form again with no explaination. I need funds.