Fifth Third Bank Credit card department,
I have a Fifth Third Bank MasterCard with an annual interest rate of 18.99 %. I use the card regularly, and I always pay off the statement balance before the due date on the - of every month. For the month of -, my statement period started on - - and the statement amount of $1300.00 was due on - -. I had no other purchases from before, since I had paid off every previous statement balance in full. In order to pay off the -, I was waiting for a $850.00 check to clear my Fifth Third checking account, which it did on Monday - -. Before the $850.00 cleared, I sent $460.00 on - - from my 5/3rd checking via electronic transfer to the credit card. On - -, I sent the other $850.00. The bank took out the $460.00 on - -. Now, when I look at my account, it shows that I paid on - -, even though I sent the $460.00 on the - and the bank took it out of my account immediately. -, they charged me an interest amount of $21.00. I understand I owe interest on the $850.00 that was a few
about how they calculate interest. Her explanation was the computer calculates it that way. '' In summation:1 ) Fifth Third Bank took $460.00 from my checking at their bank on the - and waited until the - to post it so that I would miss the - - due date2 ) They charged me an an interest amount that they can not explain the calculation behind3 ) All of a sudden my due date for - is the -, even though it has been the - for a few years now. I feel like they are employing tactics that were outlawed for a few years now.
Fifth Third Bank customer in Illinois
Apr 15, 2015
* Source: CFPB Complaint Database
Fifth Third Bank response to complaint:
Closed with explanation
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