Professional Finance Company, Inc. Debt Collection Complaint

Medical Disclosure verification of debt right to dispute notice not received

Professional Finance Company, Inc. Debt collection department,

Medical Disclosure verification of debt Right to dispute notice not received Colorado

Company is -, a Billing Co, for - - Hospital. Addr - - - - - - - - - Ph - - - in collusion with PROFESSIONAL FINANCE COMPANY a collections Co that did not notify me of the debt in writing or by phone or make any attempt to collect it or allow me to dispute, which I would have done immediately because I do n't owe it, before just directly placing a negative on my credit report and dropping my score by - points & destroying my credit for 7 years. I believe this is illegal. Their info. PROFESSIONAL FINANCE COMPANY Ph - - Company Address : - - - - - - - , CO - This bill incurred -/-/- for $170.00. When I was sent a bill from - - - - that said - ( insr ) unable to identify patient, I called bout a month later after I recovered from - and told them this had to be a mistake & went through the info with a - who said she 'd fix it & bill insurance.I left it at that until I got another notice several months later. This time instead of


portion for me to pay, given the lack of any further communication or Insr EOI.In -/-/- my credit report was hit OUT OF THER BLUE with a collection by the above company with NO PRIOR NOTIFICATION of any debt owing or right of dispute, from either - or PROFESSIONAL FINANCE Collections with any opportunity to attempt to straighten this out YET AGAIN, dispute the debt or even pay if I needed to, which I do n't except the small Patient Owes amount my Insr company would have told me to, IF they had ever been billed, which they WERE NOT. My Insr confirmed that - NEVER billed them per my call in -/-/- or my Letter in -/-/-.I was devastated & shocked when my credit was destroyed in late - in this fashion with NO NOTICE and immediately called -. I spoke to - and she went through my info again as I tearfully explained what happened and discovered that the - receptionist had transposed my insurance numbers. - told me very specifically that it would be ok, she would resubmit the bill to insurance with correct billing and STATED she 'd HAVE THE COLLECT CO REMOVE THE NEG MARK ON MY CREDIT! Since then, the Collection agency has hit my credit - more times ( total of - now ) .I called - again today -/-/- and spoke to -. - ( would n't give me her last name ). Explained everything and saw online on my account that the bill had finally been re-submitted to insurance on -/-/- after I initially called & spoke to - on -/-/-.Asking when will the Collection Co remove the negative mark on my credit report, she NOW is telling me that her teamleader said they WILL NOT!! Even though this is their mistake, which I made every effort to rectify last year and got NO ADVANCE NOTICE from them or PROFESSIONAL FINANCE collections of a debt.So, - lied to me ( - on -/-/- ) about removing the negative from my credit, though - - made the mistake in the - place ( incorrect entry of insurance numbers ) - did not act on my phone call in -/-/- to rectify the insurance mistake, - did NOT acknowledge my letter in late -/-/- showing them in black & white my insurance info & to please submit to insurance, nor fix their errors. PROFESSIONAL FINANCE did not notify me in writing of any attempt to collect a debt, nor give me any opportunity to dispute debt & explain this situation again & now my credit is destroyed for 7 years because others made mistakes, ignored letters, were incompetent in phone calls & Collection agency broke the law. I want the Neg Mark REMOVED very Urgently!!

Professional Finance Company, Inc. customer in Colorado
Apr 15, 2015

* Source: CFPB Complaint Database

Professional Finance Company, Inc. response to complaint:
Closed with non-monetary relief

Consumer disputes how Professional Finance Company, Inc. handled their complaint

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