Amerisave Mortgage department,
Conventional fixed mortgage Application, originator, mortgage broker Texas
I applied for a loan on line with Amerisave Mortgage. Filled out the application was approved and lock in a 3.25 %. Immediately I was called asking for my credit card to order an appraisal on my property giving me a false sense of security..I was asking for a load of $110.00. My house was appraised for $ -.Credit was excellent, had liquid - almost a million dollars. For 2 1/2 months asked for documents after documents no end going back 3 years. This was extreme. My primary residence was - - and I had another address where my office was located. My immediate family lives with me at the - - address which is my primary residence..I feel that when I sent the - packet of documents with - addresses it should have been flagged and stoppedright there, and not continue on and on asking more and more document. Why did they continue for another month or so and requiring more documents. They were fined heavily by CFPB for deceptive and abusive practices. I 'm out $400.00 for the appraisal which can not be used by any mortgage company. - have been done just like I have. I want nothing to do with this company. I want my $400.00. back.
Amerisave customer in Texas
Apr 13, 2015
* Source: CFPB Complaint Database
Amerisave response to complaint:
Closed with explanation
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