Community Choice Financial, Inc. Consumer Loan Complaint

Installment loan Problems when you are unable to pay

Community Choice Financial, Inc. Consumer loan department,

Installment loan Problems when you are unable to pay California

When she was faced with a family emergency and was in urgent need of funds, she turned to Cash Central in Utah for a loan. She took out a $3000.00 installment loan. Unaware that she would be charged the interest upfront, she was soon charged $9000.00 for her $3000.00 loan. They gave her a 24-month period to pay back the loan and she was charged a 146 % interest fee. Payments are expected every two weeks for $220.00. Even with income it was tough for her to make those types of payments. At first she had to get help from her father in law, but that help only lasted so long and was not enough to make a huge difference in her debt. At this point, she has made - payments of $220.00 and has made a payment of $900.00 this month, totaling $4800.00 paid to the lender. However, only $700.00 of that has actually gone toward her principle and she still has an outstanding debt of $2100.00. At times there was not enough money in her bank account to cover those payments and she accrued about $200.00 in overdraft fees. All the fees and high interest made it difficult to pay back the loan and keep up with her finances. She fell behind on bills because of the large payments that had to be made.

Community Choice Financial, Inc. customer in California
Apr 13, 2015

* Source: CFPB Complaint Database

Community Choice Financial, Inc. response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more