JPMorgan Chase Mortgage Complaint

Other mortgage Loan modification,collection,foreclosure

JPMorgan Chase Mortgage department,

Other mortgage Loan modification,collection,foreclosure Massachusetts

I have an option ARM loan with Chase ( formerly WAMu ) which negatively amortized and added over - to my loan. I believe that this mortgage was a subprime predatory loan, but have received no help from chase or HARP. My husband and I applied multiple times for modifications and were continuously denied. In an effort to move forward, my husband and I filed for a repayment plan in which we agreed to pay double monthly payments to become current on the loan. Throughout this process, we have been harassed by chase numerous times, sending us notices that they were going to foreclose or that our loan was in default. We have now paid -/month for ten months, our last payment being due - -, and was paid electronically on - -. I received a notice today on - -, ( which was dated - - ), stating that they did not receive our - payment and that our loan is in default. They are also attempting to charge us a - late fee and - in


the notice to our door to find out why they are stating that the home is vacant. The woman I spoke with told me she can not give me the name of the person or company who taped this notice to my house because it 's confidential. This makes no sense. The house was clearly lived in, the walkway was shoveled, and you can see inside the house from the windows. It was blatantly obvious that the house was NOT abandoned. This is clearly harrassment! We are paying bills that legally I do n't believe we owe, and still being harassed as if Chase wants to foreclose on us. We have been buried in debt since -, and have been working on getting out of debt since then. Neither chase! nor HARP has done anything to assist us, but the government bailed out Washington mutual who started this fiasco. This makes no sense at all.

JPMorgan Chase customer in Massachusetts
Apr 11, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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