M&T Bank Consumer Loan Complaint

M&T Bank Consumer loan department,

Vehicle loan Managing the loan or lease Maryland

When I purchased an automobile ( a - Mercedes-BEnz - ) I took out a loan with M & T Bank. When I received my vehicle title from the Maryland - - it reflected a lien. The loan was paid of in the beginning of -. I expected that I would receive a document thet reflected the termination of the lien. This reflects my experience with my other vehicle. After some time has lapsed, I called the general service number for M & T to inquire about this process ( on - -, - ). At that time, a service superviser identifying himself as - said there may have been a error on the bank 's part and the title continued to reflect the lien in error. He said someone might get a hold of me about the issue. Since no one has done that as of now, I called again. This time - responded ( on - - ). After hearing my information, she said New York - places the responsibility for clearing a lien on the customer. After pointing out that I live in Maryland, she offered to turn me over to another superviser. Clearly, I am getting a different story each time I call.