GE Capital Retail Debt Collection Complaint

GE Capital Retail Debt collection department,

Cont'd attempts collect debt not owed Debt resulted from identity theft Oregon

I received a very garbled voice message from very noisy location. I called the number back from a different phone and they knew immediately what my first and last name were. The operator identified the company as : - - -. And explained they needed personal information to identify me before they would discuss anything. I began by requesting the street address and company telephone number. The operator would not give me the address or number. The operator said they have offices all over the world '' as if this should appease me. I explained they are required by law to provide this info. I asked to speak with the supervisor. The operator put me on hold - seconds, then said the supervisor was unavailable and abruptly disconnected me. When I called back, the supervisor '' picked up. He gave me the same runaround. They will not discuss anything unless I divulge personal information. I told the supervisor this is a case of fraud ( taking a wild guess : because I have a long history of trying to resolve a fraudulent debt, and new collection agencies keep calling well past the statue of limitations on unsecured debt ). I asked to speak to his fraud department. The supervisor stated they do not have a fraud department, nor do they process claims of fraud. At this point I decided to deal with this company '' as an illegitimate operation.