SunTrust Bank Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

SunTrust Bank Consumer loan department,

Vehicle loan Problems when you are unable to pay North Carolina

In -/-/- I financed my -/-/- Chrysler 200 with SunTrust Bank and then in -/-/- I sent payment, to pay my account in full. I then received notice dated -/-/- indicating my account was settled and that my title will be mailed within 10 days. The 10 days extended to over a year and a half and then I finally received my title in -/-/-. After receiving my title SunTrust then proceeded to take possession of my car, stating that my account was not paid. I have since then retained an attorney and have to forced to rent a car and incur expenses and stress that I should n't have to otherwise deal with. Attached are copies of my documents. I beg that my car be returned to me and that I receive reasonable compensation.

SunTrust Bank customer in North Carolina
Apr 07, 2015

* Source: CFPB Complaint Database

SunTrust Bank response to complaint:
Closed with explanation

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