Quicken Loans Mortgage Complaint

Home equity loan or line of credit Loan modification,collection,foreclosure

Quicken Loans Mortgage department,

Home equity loan or line of credit Loan modification,collection,foreclosure California

The Underwriter purposely gave me a non-payable and detrimental repayment option in-lieu of a Loan Modification after my - loan completed a Making Home Affordable Loan Modification. Quicken Loans attempted to take the needed savings from the Making Home Affordable Loan Modification for themselves, even though I am already in a repayment plan with Quicken Loans. They offered me to pay them back at $1500.00 per mo. I presented this option to my HUD Counselor and Financial Adviser and they both agreed that it would put me in immediate default if I sign the repayment agreement. I let Quicken Loans know this council and the said sorry, this is our option. I then asked how this is a benefit and a help? They said you get us paid off in 12 months instead of 48. So I told Quicken Loans : My professional counselors have determined that by Quicken Loan 's proposed repayment plan is a guaranteed default and extremely risky to me and my family. I will decline this repayment plan by the professional counsel given to me and I ask you to consider a real and helpful loan modification and not repayment plan that is worse than I already have. They then said we are closing you file because you declined our proposal.

Quicken Loans customer in California
Apr 07, 2015

* Source: CFPB Complaint Database

Quicken Loans response to complaint:
Closed with explanation

Consumer disputes how Quicken Loans handled their complaint

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