Afni, Inc. Debt Collection Complaint

Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid

Afni, Inc. Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid California

I had a - account in -, - and 3 months of -. It included - - - home phone - - - - High Speed Internet and - - - - - on - bill. My bill was about $150.00 on average per month. My wife took care of the bills. In - of - I looked at my - - - monthly billing statement that was on the coffee table. I about blew a gasket, the bill was over $400.00 for the month of -/-/-. Under Billing Summary there was a new service included, - - - Wireless. My daughter and her boyfriend - - ordered - - - wireless and somehow added it to my - - - account without my knowledge or permission. I called - - - and asked who authorized the wireless service on my - - - account? They said - - did. I said no I did n't, besides that 's not my name. I 've never used - - for anything I 've ever subscribed to or signed up for. I cancelled my complete account. - - - home phone, - - - high speed internet, - - - - and


services. I paid my final bill and that was that. WRONG! I did n't receive anymore bills, but the wireless service continued without my permission or knowledge. The service statements changed to - - - Mobility, different color bill statements, billing address was different, account number was n't my account number from the - - - service I had. - - was the name they used on this new account even though I freaked out at them for it being on my previous - - - account that I paid and closed. So this new wireless account used - - ( I 've never used ) had a different billing address and a different billing company and a different account number. - last thing, on the final bill for this unauthorized collection account there after me for they changed the billing address back to my address on the - - - account I had previously closed. So they changed the billing address on the very last bill statement to my address. Is n't that illegal? I think so, I know it 's not right.

Afni, Inc. customer in California
Apr 07, 2015

* Source: CFPB Complaint Database

Afni, Inc. response to complaint:
Closed with explanation

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Contact Afni, Inc.

http://afni.com/
(309) 828-5226
[email protected]
404 Brock Dr
Bloomington IL 61701

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