Sunrise Credit Services Inc. Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer

Sunrise Credit Services Inc. Student loan department,

Non-federal student loan Dealing with my lender or servicer California

Initial letters from Sunrise Credit Services ( SCS ) office were dated - -, 2015 & - -, 2015. I received - different notices from - - - ( - ) dated - -, 2015 & - -, 2015 stating they were still servicing my loans. As such, I disregarded SCS ' initial letters as - entities are not allowed to collect on the same debt at the same time. I was notified of SCS ' involvement from - - - ( GLS ) as of - -, 2015, therefore any disclosures made by SCS prior to that date are void. I have not been notified of a default on these loans and as the balance SCS is reporting is inaccurate, any default that occurs prior to SCS resolving the dispute is also void. Each different SCS account number on their - - letters lists the same amount owed of $9500.00, which is inaccurate. SCS letters misrepresent the outstanding balance on each of the - loans taken out with - - - ( - ) as $9500.00 for a total of $28000.00. There were - loans taken out through - and the total of those - loans was $9500.00. I


third party disclosure. Additionally, I questioned if SCS was a collection agency and a SCS representative confirmed it was indeed a third party collection agency. None of the SCS representatives provided the mini Miranda, which is another violation of the FDCPA. SCS representatives also failed to notify me that the call was recorded, which is required by California penal code. I have not authorized any automated calls to my cellular phone and received numerous calls from SCS ' office using an Automated Telephone Dialing System, which is a violation of the Telephone Consumer Protection Act. In closing I would like to mention SCS ' demand for payment in the amount of $710.00 in back payments and current monthly payment of $220.00. My monthly arrangement with - was $60.00 per month due to my financial situation of bringing home less than $2000.00 per month. Should they be willing to modify their monthly payment requirement, I am more than willing to establish a payment arrangement with their office that is reasonable & affordable for both parties.

Sunrise Credit Services Inc. customer in California
Apr 06, 2015

* Source: CFPB Complaint Database

Sunrise Credit Services Inc. response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more