Afni, Inc. Debt Collection Complaint

Afni, Inc. Debt collection department,

Other (phone, health club, etc.) Improper contact or sharing of info Talked to a third party about my debt Tennessee

My personal information was used by someone in my house to obtain a - system. My mother became ill and ended up passing away during this time the bill was turned over to collections to a third party collection company in -. The bill was paid in full just as was promised with my income tax in -. I am a single mother and struggling as it is. I am trying to obtain a home loan and they refuse to remove this from my credit report. They only reported that it was paid in full.