Credit card protection / Debt protection
First National Collection Bureau, Inc. Credit card department,
Credit card protection / Debt protection California
I received a collection letter from First National Collection Bureau - Inc for $940.00 for creditor - - -, original creditor - - Bank, N.A./. This is a false debt so i called them to dispute it. The first person I talked to claimed it was a credit card between - and no other information was available. After a brief discussion I explained how this was not a valid debt ( the last credit card i owned was around -/-/- ) and she said to send her that info in writing. I hung up and after doing some research on the company I found out they have an unsavory reputation preying on expired SOL ( statue of limitations ) debt. I called back hoping that I could stop any more badgering by pointing that out. The next person I talked to gave me more information about the account ( meaning the other person lied about no other information being available ) and told me that a SOL did not matter with their company. I told her that was inaccurate and that the FTC states one can not be sued for debt out side that SOL. She claimed that was innacurate information and they were a private entity. I asked her if her company was above the FTC. She said no but that info was wrong. Furthermore, she told me the account had been closed by the previous rep but she would reopen again it due to my verbal complaint which sounded like a threat! In the end they ended up being unprofessional, manipulative, and liars. I am sending them a cease and desist letter and I hope that is the last I hear from them.
First National Collection Bureau, Inc. customer in California
Apr 01, 2015
* Source: CFPB Complaint Database
First National Collection Bureau, Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.fncbinc.com/ |
Phone | 800.824.6191 |
Address | 610 Waltham Way McCarran NV 89434 |
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