Fifth Third Bank Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

Fifth Third Bank Bank account or service department,

Other bank product/service Account opening, closing, or management Georgia

I received a letter from Fifth Third Bank The curious bank '' that said through an envelope window ACTION NEEDED : Respond By - -, 2015. '' On the back side of the envelope, it said Time-Sensitive Materials Enclosed. OPEN IMMEDIATELY. '' This piece of mail was seen by my family members who assumed that this was very important that needed to be dealt with immediately. My family overnighted this mail to me so that I could handle whatever needed to be dealt with immediately. '' Inside was a Notification of Pre-approval '' for a platinum card. This type of deceptive advertisement has now cost my family money. To me, this is a clear UDAAP violation in the following ways : ( i ) it has caused a clear financial injury to me as a consumer, ( ii ) the injury was not reasonably avoidable due to the language from Fifth Third Bank and ( iii ) the financial injury I incurred definitely does not outweigh the benefits of having yet another credit card that I do not need.

Fifth Third Bank customer in Georgia
Mar 31, 2015

* Source: CFPB Complaint Database

Fifth Third Bank response to complaint:
Closed with explanation

Consumer disputes how Fifth Third Bank handled their complaint

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